instead, i've been battling something for the last 2 hours because i insist on being self-sufficient and really want to fix things myself.
meet tonight's nemesis:
my cable remote has deprogrammed itself. i keep reprogramming and it keeps not working. and the only thing customer service can advise me to do is drive to FRANKLIN and exchange my remote.
um, charter, i will be calling you in the morning. this is not going to go down without a fight!
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